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Please fill in the following repair work order information, our customer service team will contact you within 24 hours.

Occurred At *

Repair Address *

Example: Room 301, 3rd Floor, XX Building, No.100 XX Road, Pudong New Area, Shanghai

Name *

Phone *

Product Serial Number

Please fill in the serial number (S/N) on the product label

Product Model and Serial Number (Upload photo of product model and serial number) *

Please take a photo to upload the product model and serial number (take a photo directly or select from phone album), reference example:

The label usually contains: product model, serial number, production date and other information

Fault Description (Text) *

Fault Photos

Upload fault-related photos (compressed photos, up to 10)

Fault Video

Upload fault-related videos (limit video not exceeding 10 seconds, up to 3)